Custom chatbots preserve sales because they are natural and intuitive to use.
We believe that chatbots only improve the customer’s experience. Unfortunately, chatbots that suck become abandoned, and are a lost investment. With user analysis and forward thinking modifications, your chatbot can better help your most important visitor – your customers.
uncover your customer’s needs
Chatbot conversations uncover the true desires of your customers’ hearts.
By analyzing chatbot conversations, new opportunities for customer awareness open. When chatting, customers express their interest in:
- New, potential services and upsells
- Customer service improvements (e.g. returns, order shipments, etc)
- New, potential product additions
offer enhanced customer service
Customers need you 24/7. Cut yourself a break and let chatbots fill in the gaps.
Your store is available to customers any time of day. When a customer enters your brick-and-mortar, you like to greet them and offer help. Chatbots allow you to offer similar levels of customer service – 24/7.
Instead of worrying about missing a sales opportunity, sleep well and let a chatbot make the sale for you.
better use of internal resources
Chatbots are the ultimate assistant for your company.
Chatbot development for internal communication is a lesser known chatbot application. For large companies, internal use chatbots can help your team delegate simple, repetitive tasks that distract from larger execution. Internal chatbots are best for:
- Integration into key company platforms
- Improving company HR efficiency and training
- Fast task assignment and issue reporting
- Reduction in confusing and endless emails